| Without Login Credentials | - If you don't have or want to login to the system, you may
- Contact the Management Company during normal business hours, identify yourself the Request you want to review
- Verify they have your current email address
- Ask them to Send you a LINK. Within a short period of time (electronic cyber-space travel) you should recieve
- Or
alternatively, you may call the Management Company during normal
business hours and ask them to locate your request in the system and
read you the status.
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| Login to the CCIS | - You must have a valid User ID and Password to review all of your open and closed Requests.
- To get your own login information, contact the Management Company during
normal business hours to get your personalized User ID and Password.
- Click here or visit our website www.HarbourTowneCondos.com, and then follow the link (left side of screen) to CCIS (Onwers & Vendors)
- Login with the appropriate User ID and Password.
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| Review List of Requests | - The system will open to the page containing your Current Requests.
- Any Requests you have entered (or were entered on your behalf) will be listed with their relevant status: Open or Resolved.
- The Requests can be sorted by Date or Request Number by clicking on the relevant column heading.
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| Review Specific Request | Select
the Request of interest and then click on any item in the row of
information that reveals a link when you point to it. Only a single
click is necessary.- The top portion of the Request provides the Subject, Description and Contact Information relevant to the unit and its owner.
- The
next portion provides the Status of the Request (open or closed) and
identifies the person (either the Management Company or a Board Member)
that is assigned to Manage your Request.
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